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Frequently Asked Questions - FAQs


Q:Is a master’s degree program online as effective as attending classes on campus? Q:Is a master’s degree program online as effective as attending classes on campus?
A:

Yes! According to a January 2010 Sloan Consortium report, more than 5.6 million individuals are already participating in online learning programs. The University Alliance is the largest facilitator of e-learning in the nation, having assisted in the registration of more than 300,000 enrollments to date. The University of Scranton Online master’s degree programs offer state-of-the-art study materials in audio, CD-ROM, textbook and online formats, which are convenient for your individual educational and lifestyle needs.

Q:What is the difference between The University of Scranton and Bisk? Q:What is the difference between The University of Scranton and Bisk?
A:

The University of Scranton handles all academic issues including grades, assignments, testing and academic advising. Bisk assists with enrollment/reenrollment, provides program technology/support and handles distribution of all educational materials including books, study guides, online classroom and CD-ROM lectures. Merging state-of-the-art technology with the highest educational standards, Bisk works with regionally accredited colleges and universities to connect professionals, via the Internet, with associate’s, bachelor’s and master’s degrees, as well as certificate and continuing professional education programs.

Q:What if I need help with my course work? Q:What if I need help with my course work?
A:

It’s easy to get help. You will have a close working relationship with your professor and program representative at all times. Also, when you are accepted into a program, you will be assigned a University of Scranton academic advisor. If you have a specific question about your course progression, you can contact your academic advisor by toll-free phone, fax, email or regular mail. You will be able to discuss your program progress and any questions you may have. Any non-academic or technical questions can be addressed by your University Alliance program representative and technical support staff.

Q:Will I have to take exams? Q:Will I have to take exams?
A:

Yes, the possibility of quizzes and exams exists for any given course, but will vary depending on the individual instructor. Most courses do not require tests, and your grade will be based on assignments that are evaluated by The University of Scranton faculty. These assignments may be in the form of papers, case studies, business plans and other similar assignments. The evaluation process will be conducted in the same media formats in which the course is presented. If a course does require quizzes or examinations, they may be given online or may need to be proctored, which is decided at the discretion of the individual professor.

Q:When do I need to start the program? Q:When do I need to start the program?
A:

You can enroll in The University of Scranton online master’s degree programs at any time and begin your studies at six convenient times during the year. Call now to be sure the deadline hasn't passed!

 

Q:How long will it take me to earn my master’s degree? Q:How long will it take me to earn my master’s degree?
A:

Students typically complete all degree requirements in 18 to 24 months.

Q:Will my actual degree reflect that I earned my master’s degree through an online program? Q:Will my actual degree reflect that I earned my master’s degree through an online program?
A:

No. There is no distinction made on the degree. Your master’s degree is awarded by The University of Scranton based on competency and successfully meeting The University of Scranton’s academic requirements not upon geographic location or residency.

Q:Will I be able to transfer courses I've already taken at other institutions? Q:Will I be able to transfer courses I've already taken at other institutions?
A:

Yes, if certain conditions are met and the transfer course is accepted by the master’s degree faculty advisor.

Q:Where can I find state-specific agency information to send student complaints/concerns? Q:Where can I find state-specific agency information to send student complaints/concerns?
A:

The University of Scranton is licensed to operate by the Commonwealth of Pennsylvania. Concerns about our programs should be directed to the Pennsylvania Department of Education. In addition, we are accredited by the Middle States Commission on Higher Education.

Q:What are the minimum system requirements? Q:What are the minimum system requirements?
A:

Click here for more information.

Q:I have a disability; how do I request special accommodations? Q:I have a disability; how do I request special accommodations?
A:

If you have a disability that requires a special accommodation in order to participate in an online course, you must identify yourself as a person with a disability and request an accommodation from the University. Please contact an enrollment representative to initiate the identification process. Your enrollment representative will provide further details about the process for receiving special accommodations from the University.

Q:Where can I find the Notice of Annual Security Report? Q:Where can I find the Notice of Annual Security Report?
A:

 The University of Scranton’s Annual Security and Fire Safety Report is published each year to provide crime and fire statistics, and information on safety and security related services offered by the University in compliance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics. The report contains information and crime statistics for the three previous calendar years regarding crimes that occurred on campus; in certain off-campus buildings or property owned or controlled by The University of Scranton; and on public property within, or immediately adjacent to and accessible to the campus. The report also contains information regarding campus security and personal safety topics such as crime prevention, fire safety, university police law enforcement authority, crime reporting policies, disciplinary procedures and other information related to safety and security on campus. 

The newest edition of the Annual Security and Fire Safety Report has been posted on The University of Scranton Police Department web site at this link: Annual Security Report. Printed copies may also be obtained by visiting University Police located at 820 Mulberry St., Scranton, PA 18510. The Annual Security and Fire Safety Report and may also obtain a copy by visiting either the Admissions Office or the Office of Human Resources.

Section 668.41(e)(4)